Print@home is Biljettforum's self service solutions, which both makes it easier and cheaper for you to purchase tickets from Biljettforum. Print@home means you print the tickets yourself.
To purchase print@home tickets, you must have a creditcard, have Adobe Acrobat Reader installed on your computer (the program can be downloaded free at the bottom of this page) and have access to your email and a printer. It need not be a color printer, it should just not be too old (10 years old). Then it will print the ticket is good enough quality for it to be scanned in the entrance.
How to buy print@home tickets
When you want to buy tickets, you should start by selecting print@home as method of delivery (not all events have print@home tickets). After that, you read and accept the terms of sale and delivery, complete the purchase and pay the tickets.
You will receive an email as confirmation of your purchase. The email will also include your print@home ticket as an attached PDF file. After that, all you have to do is print the tickets and bring them to the event.
The benefits of print@home
By using print@home, you can buy tickets almost until the event starts. If you buy the tickets and they are to be sent to you by the Danish postal service, the ticket sale will close three days before the event in order to give us time to distribute the letters. With print@home you will also save the print and delivery charge for your tickets. It is also easy to forward the email with the tickets to others if you are unable to use the tickets yourself.
Safety of print @ home
All print@home tickets will be scanned at the entrance. If the print@home tickets are printed several times it dosn't matter because they only give access to the event, the first time they are used.
A print@home ticket is the same value as the normal ticket, you get through the mail. If you loose your mail with the tickets, you can log on "My page" through the button in the upper right corner of billetlugen.dk and resend the mail with the tickets. We will point out that misuse of tickets is regarded as fraud and will be reported to the police.
What do I do if I have provided an incorrect e-mail address?
Send an email to email@example.com and provide the wrong email address as well as the address on which you wish to receive the tickets. We will then change the email address and resend the tickets to the new address.
Please note that tickets bought and sent to a wrong email address will only be refunded if you contact Biljettforum's customer service during opening hours.
I have not received the mail with the tickets?
Find out whether you have written the correct email address and whether the ticket purchase was completed. If the problem is not found, you can log on to "My profile" via the button on the right-hand side of the menu on biljettforum.se and try to resend the email with the tickets. You can also examine whether you have a spam filter that prevents receipt of the email.
If you still have not received the email, you must phone Biljettforum's call centre on 08-24 26 00 or send an email to firstname.lastname@example.org
If the tickets are to be used the same day, you can bring picture identification to the event venue where the staff will try to help you.